
After-hours maintenance calls, handled.
An AI phone line that answers your residents' maintenance calls 24/7, triages the issue, creates a work order, and texts the resident an update, so your team only gets woken up for real emergencies.
Also picks up overflow calls when your office is busy or closed, so no resident call goes to voicemail.
Join early accessBuilt for apartment and multifamily property managers, and HOA managers.
How it works
- 1
Resident calls your maintenance line.
- 2
The AI asks the right questions (unit, issue, is water active, is it near electrical, etc.) and gives basic safety tips.
- 3
It sorts the call as Emergency, Urgent, or Routine and creates a work order.
- 4
It texts the resident the work order number and next steps, and alerts your on-call tech only for emergencies.
Gas smells and life-safety issues are always directed to 911.
Maple Ridge Maintenance: Work order WO-5821 received for Unit A252, active leak under the bathroom sink with flooding. Priority: Emergency. An on-call tech will contact you within 30 minutes. Stay away from wet outlets.
