CertChaser Privacy Policy
Last updated: October 1, 2026
This Privacy Policy explains how CertChaser ("CertChaser," "we," "us") collects and uses information.
1. Information We Collect
From clients: name, company name, email, phone number, billing details (processed by Stripe; we do not store full card numbers), and information you provide about your vendors and insurance requirements.
About vendors: business names, contact names, email addresses, phone numbers, and the certificates of insurance they send us.
From website visitors: information submitted through our forms and basic usage data such as pages visited.
2. How We Use Information
We use information to provide the service (requesting, reviewing, and tracking certificates and sending reports), to communicate with clients and their vendors, to process payments, to respond to inquiries, and to improve the service. We do not sell personal information.
3. Service Providers
We share information with trusted providers who help us operate, such as payment processing, email delivery, website hosting, data storage, and AI tools used to read certificates and draft messages. They may use the information only to provide services to us.
4. Data Retention
We keep client and vendor information while a client's account is active and for up to 30 days after cancellation, unless a longer period is required by law. You may request deletion at any time.
5. Security
We use reasonable safeguards to protect information. No system is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may request access to, correction of, or deletion of your information by emailing hello@certchaserhq.com. Vendors who receive our emails may contact us with questions or to update their contact information.
7. Changes
We may update this policy and will post the updated version on this page with a new date.
8. Contact
CertChaser
Mailing address: 539 W Commerce St #4649, Dallas, TX 75208